“We started our home search on Trade Me, knowing from the beginning that a brand-new home was our top priority. That’s when we came across the townhouses being built by Urban Company.
Initially, we were a bit unsure about buying off-plan since it’s hard to visualise how the finished homes would look. But after visiting some of Urban Company’s completed projects, we were genuinely impressed, and it gave us the confidence to go ahead.
The timelines have been well communicated and are being met as promised, which is a huge positive and really helps build trust. My wife especially enjoyed the interior design process—it was such a lovely experience choosing the finishes, and the range of options Megan presented was fantastic.
We also appreciated the flexibility in up-spec options—it’s great to see how accommodating the team is to individual needs.
Another major plus is the regular social media updates. Since we currently live in the CBD, we haven’t had to drive out each week to check on progress. Seeing everything documented online has been super convenient and exciting.
Overall, it’s been a really positive experience starting our journey with Urban Company. We’re so looking forward to moving into our first home—and who knows, maybe we’ll even expand our real estate portfolio in the future (laughs)!”